Amber Chang Chilcott

Professional Experience

Electronic Arts

Development Director
Seattle, WA | 24 January 2022 - 01 November 2022

• Spearheaded the establishment of the Advanced Technology Group (ATG) at EA Sports, fostering cross-functional collaboration among all game teams at EA (FIFA, Madden, NFL, NHL, and College Football.)

• Led the hiring process to ensure candidates meet project requirements for seamless team integration.
  Managed a diverse team across departments to drive successful project outcomes.

• Developed high level project schedules, budgets, and task assignments aligned with project goals and dependencies.

• Developed and implemented an effective team onboarding process, fostering a strong sense of cohesion among new team members and facilitating a smooth integration into the existing team dynamics.

Razorfish

Senior Project Manager
Seattle, WA | 24 May 2021 - 07 January 2022

• Lead digital reactive and creative solutions for T-Mobile Signature Stores.

• Maintained project tracking, scope management, budget estimation, and staffing needs.

• Managed internal resources and third party partners / vendor relationships.

• Defined strategic business solutions based on broad client goals.

K2 Sports

Global Digital Manager
Seattle, WA | 24 August 2020 - 21 May 2021

• Managed digital initiatives for K2 Sports brands which include K2 Skis, K2 Snowboarding, RIDE Snowboards, LINE Skis, Full Tilt Boots, Backcountry Access, Madshus, Atlas Snowshoe, Tubbs Snowshoes, and K2 Skates.

• Worked cross-functionally to reflect marketing objectives and to meet and exceed direct-to-consumer sales projections.

• Expanded DTC to Canada and Europe for 21/22 season.

Technical Project Manager
Seattle, WA | 20 December 2018 - 24 August 2020

• Managed the website migration from Demandware to a headless CMS platform and the rebuild of the 10 brands under the K2 Sports umbrella.

• Responsible for timeline and resource allocation for website rebuilds.

• Reviewed and provided feedback on website redesigns for brands under K2 Sports to ensure branding guidelines, best UX practices, and accessibility standards are met.

UpTop

Project Manager
Seattle, WA | 03 August 2017 - 24 August 2018

• Managed, analyzed, and forecasted project needs, budget, and timeline in software development and UX design engagements.

• Consulted and provided feedback to stakeholders on various aspects of projects to improve scope and identify problems quickly.

• Facilitated seamless communication and relationships between clients and the internal team.

• Scoped projects for the business development and internal product teams.

• Ran weekly capacity utilization analytics for both billable projects and internal resource forecasting, identified opportunities to improve resource allocation.

Tivix

Project Manager
San Francisco, CA & Portland, OR | 21 July 2014 - 28 July 2017

• Met with potential clients and key stakeholders to define their requirements and to facilitate discussions to produce solutions.

• Wrote and submitted proposals in response to RFPs from large multinational corporations, established NGOs, and funded startups.

• Won contracts for over $5M of projects.

• Successfully delivered on over $1.5M of projects and have continued relationships on multiple long term engagements on iterations that proceeded the initial deliverables.

• Coordinated and organized goals, timelines, deliverables, and communication within the internal teams for the development of web and mobile applications.

• Oversaw the execution of product design and implementation for both ground up and ongoing projects, including user flow mapping and creating wireframes.

• Improved operational process by developing training materials and project management guidelines.